What do our customers say?

28 Apr 2020

We are delighted with what our customers say about our training. Read our endorsements below…

“Matt was an absolutely fantastic teacher. He took the time to go through and explain everything in detail and answer any questions I had regarding the machine/safe working practise. He was a great laugh and made me feel very comfortable with everything I had to.”

Thomas Garrett, PTL (Portable Toilets Ltd)

“Matt was a brilliant trainer, the lads found his teaching straightforward and we will use him again for more lads this winter.”

“Excellent training facilities, friendly people, good equipment and very informative and positive instructor, with plenty of knowledge to pass on.”

Peter Earnshaw, Self Employed

“I have now been to Rock City Training twice for my counterbalance, rough terrain forklift and telehandler. My first visit was for my initial training and my second visit was for the renewal of the licences. On both occasions, and for all machines, I was taught by my instructor Matt Brooks. Matt is very passionate about being a trainer and he makes the training a pleasure to go to. He takes everything very seriously and explains everything very clearly so you can take it all in. He is very conscientious and demonstrates all the skills to you correctly. Rock City also have an amazing training facility and being able to drive plant in real life scenarios makes a huge difference to your ability to learn and being more astute of situations you may come across.”

Grant Mitchel, Matrix Solutions

“My training was brilliant, it was tailored perfectly to the industry I would be using it for (a problem I had come across before with previous plant driving training) and left me with the confidence to start using the machines on site straight away. Matt made me feel very welcome and his training style and delivery was excellent, allowing me enough time to get a proper and safe understanding of the machine whilst making sure to fit everything I could need to know into our training time frame. The facilities give a brilliant range of spaces to practice in. “

William Blackburn, Self Employed

“From the time of my arrival I felt relaxed and found that the staff were all ready to help. As for my instructor Matt, I found him very knowledgeable and put the subject across very professionally. He introduced me in to the practical tasks with ease ensuring I was happy with each task before moving on. I thoroughly enjoyed the course and learnt a lot in a short time. I would highly recommend your company for any of the training courses you are offering. “

Tamar Bridge & Torpoint ferry Joint Committee

“I completed the 2 day Telehandler conversion course with one of my colleagues in 2018. The training was detailed and enjoyable with a good balance between the theory and practical elements. RCSC’s facility in Plymouth allowed us to experience some real world scenarios making the training relevant to site as opposed to just being a H&S box ticking exercise. I’d highly recommend Matt, Rhyddian and Rock City as a whole and as the place to complete your training. Cheers team!”

Ben Sidaway, BS Event Services

“I found Matt an excellent trainer and he made me feel at ease straight away. I don’t think the course could have gone better and would recommend it to everyone. Many thanks.”

Owen Griffiths, Tamar Bridge & Torpoint Ferry Joint Committee

“Excellent instruction, well presented, good practical experience delivered and tailored per students requirements. Would use again. “

Chris Handy – Devonport Dockyard

“Course instruction was of an excellent standard. Course instructor was fabulous, very approachable, knowledgeable and there was no improvement required.”

David Price – Devonport Dockyard

“Matt, was an outstanding instructor, made all of the guys on the course feel confident. He’s a credit to your company.”

Lee Ford – Plymouth Pavilions